With thousands of consignments processed every week, spanning categories such as dairy, seafood, poultry and confectionary, Karras Cold Logistics touches the lives of almost every person in Australia.
Karras is a leading provider of integrated refrigerated transport, cold storage and logistics services. Founded in 1976 by Eddie Karras, the Company is part of a privately owned Group, built on the foundations of trust, excellence and accountability.
We are 100% Australian, family owned and have been servicing Australian businesses for over 40 years.
Our operation is built around a commitment to a set of core principles that ensure we are the first choice for businesses who understand that service excellence leads to bottom line results.
Our company has earned its reputation as the leader in cold chain servicing manufacturers, wholesalers, importers and retailers. This reputation and significant growth has been achieved completely through a service driven process and philosophy, whilst being communicated solely by word of mouth and referrals.
The company provides end to end customised cold chain solutions for critical food and beverage products as well as other products where quality and cold temperature integrity is paramount. Our services include interstate, local and regional transportation, temperature controlled warehousing and logistics.
We have built a comprehensive portfolio of large and small clients spanning many industry sectors across the nation, who depend on us to store and distribute their products around Australia to exact temperature specifications.
THE KARRAS DIFFERENCE
We build value into your supply chain through exceptional customer service, leading technology and equipment, and industry best practices that help you achieve increased efficiency & reduced operating costs in your business. A 3PL solution should always be a profitable solution for a Customer – we make that a reality.
At the heart of our Company is a culture that has evolved over time. This culture is built upon a core set of values that drive everything we do. These values demonstrate integrity, agility and a relentless pursuit to satisfy our customers. We benchmark our business performance only against these values and do not look to industry for external validation.
We do not seek to grow at all costs and will always seek first to ensure that our existing customers are satisfied before we pursue new customer opportunities.
Our customers see us as a set and forget solution. They give us the work and they leave us alone, because they know we have things under control when they choose us. We do not over promise and we only take on work we know we can do at 100% quality. We always try to make every customer experience a pleasurable one.
We see each of our customers as an important part of our business and look to partner with them in any new opportunities they come by. Relationships at all levels are important to us, so wherever possible we will encourage communications at all critical touch points and ensure regular meetings are held to maintain understanding and expectation from all parties.
We seek to understand and document the scope of any new work we take on from the outset and will develop a custom plan suitable for achieving a reliable outcome every time.
We like to involve ourselves with the Strategic objectives of our customer's business. This is how we create long lasting and trusted relationships that give customers peace of mind that we are ready to grow our service offerings as their business continues to evolve.